Tuesday Tip: File permissions

Sometimes, file permissions go bad and leave ‘locked’ or ‘used’ files behind. If this happens to your DEVONthink Pro database, the application will continue to claim that the database is in use. If you are savvy with file permissions, use either the Finder’s Info panel or the Terminal to correct them. Make sure to adjust the permissions of all files in the package. A trick that also seems to work in some cases is to duplicate the database in the Finder and open the copy instead.

4 Responses to “Tuesday Tip: File permissions”

  1. Mike Nelson says:

    And what do I do if I’m not savvy? I have 6,660 documents that are orphans. Is that why?

  2. Eric says:

    In this case please simply use the other trick and duplicate your database in the Finder. The duplicate should have repaired permissions.

  3. I’m trying to set up one database file that can be accessed by two different users on the same Mac. I’ve used the Finder Get Info windows to create read/write access for the package contents, the DevonThink wrapper, and all the enclosing folders. The second user can SEE the file, and can double-click to open it, but it just appears blank… no contents.

    I tried the duplicating trick with no joy. All the permissions I can see in Get Info look correct.

    Help? Thanks!

  4. eboehnisch says:

    @ Stephen Fleming: Could you please send this to our customer support? Thanks.

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