About moderating comments

In the last few week we have received two comments on the blog as well as on Facebook that didn’t only criticize our software or business behavior but also directly insulted us as persons. While we usually never moderate comments or threads in our user forum (see e.g. our business principles), I did in these cases. So please feel free to comment in this blog, write on our wall on Facebook, and discuss our software in our user forum, but please do so in a friendly and fair way. Thank you.

6 Responses to “About moderating comments”

  1. HHG de Jong says:

    You’re quite right!

  2. Robert Hicks says:

    Absolutely correct – there is no place for abusive comment.

Leave a Reply

Note: Blog comments are for commenting on a post. They are unsuitable for proper customer support, honestly. Please consider writing to our support team instead.